Ordering, Payment & Shipping Information​


Orders can be made online, by phone +65 62818142, by Email: info@herbalsense-life.com or WHATSAPP +65 94767133.

We accept payments through Credit Card, Paynow, Grabpay and Bank Transfer and cash (only for store purchase).

  1. Credit Card
    Stripe Payment Gateway to enhance your shopping experience. We accept Visa, MasterCard, Maestro, American Express. Additional 3% admin fees charge on the total amount purchased
  2. Paynow
    By UEN No: 201428193G
    By QR
  3. Grab Pay
  4. Bank Transfer
    Customer can choose anyone of the below listed bank to make payment.
    • UOB CURRENT ACCOUNT NO: 355 3110 619
    • DBS CURRENT ACCOUNT NO: 003 9313 713

    Bank Name: DBS Bank
    Bank Code: 7171
    Branch Code: 003
    Swift code (8 characters): DBSSSGSG
    Free admin fee – Paynow, Grabpay, Bank Transfer, Cash
    With admin fees 3% – Credit Card

All orders will be dispatched within 24 hours of receipt of payment except Saturday, Sunday and Public Holiday.
For any enquiries, please call us at +65 62818142 / WHATSAPP +65 94767133 or email info@herbalsense-life.com

  • FREE courier delivery in Singapore for orders more than $30.00
  • Order below $30.00 pay $1.50 for normal post (no Tracking), $3.00 courier (Tracking)

If you have ordered online and opt for self-collection, please call +65 62818142 or +65 94767133 or email us for a collection arrangement.

For bulk orders or trade inquiries, please contact Grace Lee at +65 94767133 or email us at info@herbalsense-life.com. Please check at our Wholesaler(link) for wholesale term and condition.

Except online order, we will take your order and advise you on how to make the payment, and if any discounts apply.
Quote your order number (online order), name and mailing address when checking your order status.

Overseas order

For oversea order, we ship by case to case basis due to the different customs and regulations in each country. We will provide a shipping fee after checking the rate. Please email us at info@herbalsense-life.com to inform us of your interest before ordering.

Shipping Fees in Singapore

  • Free shipping above $30 of order
  • Free shipping on Self-collection
  • By Normal post pay – $1.50, no tracking, we are not responsible for the lost mail.
  • Courier service – $3 with tracking service, we will use the best suitable courier service provider to deliver the order, we are responsible for the lost mail.
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